What to Look for in a Reliable Data Center Provider?

data center solutions

IT Support & SecurityWritten By: Suman Kumar Paul

Today, forward-thinking businesses from all sectors are looking for trusted data center solutions. Businesses that are seeking to cut expenses, concentrate IT resources, and expand their footprint to match the requirements of the international marketplace must keep their servers in a secure, reliable, and well-connected infrastructure. 

A robust data center offers power and cooling to assure server performance, connection to ensure your applications and data are available 24 hours a day, seven days a week, and multi-layered encryption to protect the confidentiality of mission-critical data. 

If you require data center solutions, choose a trustworthy, competent vendor who specializes in data centers. You cannot afford to encounter a security issue or, worse, an interruption in service or mission-critical data as your provider perceives a data center as "simply another high-tech warehouse." 

While opting for a data center provider, remember the following 5 important key elements in mind. 

Industrial Experience 

Seek a service provider who has been in the industry for at least ten years to ensure the firm's durability. A longstanding record of accomplishment also signifies that they have been in the market for years and know how to maintain a robust data center and provide outstanding service. 

Details of the executive team can also be accessed on the provider's website. How long have they worked for the company? How long have they worked in the data center industry? If the management has a strong history in data centers, they are more inclined to grasp how successful data centers operate, as well as the demands and expectations of data center customers. 

Physical Security 

A robust data center service provider will have multiple levels of protection in place to safeguard the IT architecture and data it stores. The data center's architecture must include waiting lounges and security-operated closed doors that restrict and prohibit visitor admission to specific areas of the facility. Electronic surveillance, such as 24-hour video monitoring and interior and exterior sensors, alarms should be installed in all regions of the data center infrastructure. 

The data center should have a set of security protocols in place that regulate who has access to an area, how guest access credentials and essential IDs are provided and documented, and what to do if a security attack occurs. The data center should have a security team on duty 24 hours a day, seven days a week. Discuss with the data center provider about the data center's security as well as on employees. 

Customer Support and Service 

A robust data center service provider will give exceptional customer support and assistance to its users. In addition to the security workforce, the data center must include a well-trained & vigilant 24-hour on-site workforce. 

The data center must include an on-site control room that regulates and supervises all facility operations, such as IT system functioning, power levels, temperature, humidity, and surveillance systems. Consumers of the data center must have access to real-time data so that they can continuously monitor the condition of their IT infrastructure. 

Service–Level Agreements 

Ask for a service-level agreement (SLA) that includes a written commitment to continuous uptime of electricity and cooling, as well as a commitment of 99.999 % uptime of their underlying data center facilities. 

The SLA must also outline what, if any, business loss compensation you would get if the provider fails to fulfill their uptime objectives. If your IT infrastructure breaks down due to a technology malfunction, providers often give a service-level credit. 

Subscriptions and Plans 

Discuss with the data center provider about the basic hosting fees as well as how their subscription packages are designed. 

The stability and reliability of your IT footprint as well as the security of your mission-critical data are vital to your business’s profitability. As a result, you have the right to thoroughly investigate a data center provider before signing a contract with them, and to demand as much visibility as possible from the vendor. 

The more data you can obtain about all these components from a data center provider, the simpler it will be for your business to make an accurate selection and pick a long-term reliable data center partner. 

Get an Experienced Data Center Specialist Today 

Data centers are not all crafted equally. Selecting a data center incorporates multiple financial, technological, commercial, and legal considerations. The best data center will possess the resources to meet your present and future requirements. A reputable data center solution provider knows how diversified businesses operate to assist firms in migrating in a timely and efficient manner. 

Are you interested in finding out how VTPL Data Center Services can benefit you? 

Ask one of our skilled specialists for a detailed discussion. Discover how we can assist you with your Data Center requirements. Schedule a demo or drop your queries at info@vareli.co.in

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